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Insurance Specialist

Position Title:     Insurance Specialist 

Reports to:  Director of Insurance Operations  

About Autism Home Support Services

Autism Home Support Services (AHSS) serves clients throughout the Illinois, Southeast Michigan and Central Colorado areas and has been growing quickly since early 2010. With over 400 clients, AHSS is one of the fastest growing and leading providers of one-on-one services to children with Autism Spectrum Disorders (ASD) in the United States. AHSS’s core service is home-based therapy based on the principles of Applied Behavior Analysis (ABA).  Our passion is delivering progress towards the hopes and dreams of our clients. Our mission is to provide quality, evidence-based therapy and counseling to children with ASD and their families in the home. Our comparative advantage is our customized, fully integrated solution, which combines the highest quality care with technology support and comprehensive end-to-end insurance, billing and process infrastructure to make care-giving and insurance reimbursement seamless. AHSS provides center based and in-home services as well as educational consulting. We believe in collaborating with the ABA and autism community to achieve better outcomes for people with autism. Our organization is led by expert clinicians and experienced professionals fully committed to the best experience for our clients and our team.

Job Summary:

The Insurance Specialists will supports the operatons of the company by performing activities involved in insurance management, This position works closely with the Insurance Team Lead, and, interfaces with other staff members of the company as needed, to drive revenue and manage expenses for the company.


  • Obtain and follow up on insurance authorizations
  • Maintain authorizations reporting to track status of requests
  • Respond to internal/external inquiries relating to authorizations
  • Enter current authorizations into the Practice Management System
  • Verification of eligibility and benefits
  • Manage provider credentialing functions such as application submissions, CAQH maintenance, follow up to payers and manage internal communication regarding the status.
  • Submit requested medical documentation to insurance companies
  • Troubleshoot authorization related issues in the Practice Management System
  • Other duties as assigned (e.g., quarterly reporting)

Minimum Requirements:

  • Excellent interpersonal skills
  • Ability to work in a professional and confidential capacity
  • Exceptional attention to detail
  • Excellent organizational skills
  • Basic proficiency with Microsoft Word/Excel
  • Excellent verbal and written communication skills
  • Results oriented with ability to act with sense of urgency to meet client and operation needs
  • Health insurance or behavior healthcare experience preferred 

Technical Knowledge, Experience and Skill Requirements:

  • At least 1-2 years of previous experience in insurance authorizations required.
  • Excellent oral and written communication and interpersonal skills required.
  • Excellent analytical skills required.
  • Knowledge of authorization processes and insurance trends.
  • Bachelor’s degree preferred

Abilities & Personal Characteristics Required:

  • Energetic and positive
  • Driven by results, “Get Stuff Done” attitude
  • Demonstrate integrity and empathy
  • Ability to act with sense of urgency to meet client and Operations needs and insurance timely requirements
  • Must work well in a team environment
  • Ability to learn new software systems, use Word and Excel

Benefits:  Autism Home Support Services has a competitive compensation package which includes Medical/Dental,Life Insurance,Short and Long Term Disability, 401K, and Paid Time Off.  

To learn more about AHSS check out our video below. 







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