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Insurance Reimbursement Collector

  • Position Title:     Insurance Collector

Reports to:  Insurance Manager

About Autism Home Support Services

Autism Home Support Services (AHSS) serves clients throughout the Illinois, Southeast Michigan and Central Colorado areas and has been growing quickly since early 2010. With over 400 clients, AHSS is one of the fastest growing and leading providers of one-on-one services to children with Autism Spectrum Disorders (ASD) in the United States. AHSS’s core service is home-based therapy based on the principles of Applied Behavior Analysis (ABA).  Our passion is delivering progress towards the hopes and dreams of our clients. Our mission is to provide quality, evidence-based therapy and counseling to children with ASD and their families in the home. Our comparative advantage is our customized, fully integrated solution, which combines the highest quality care with technology support and comprehensive end-to-end insurance, billing and process infrastructure to make care-giving and insurance reimbursement seamless. AHSS provides center based and in-home services as well as educational consulting. We believe in collaborating with the ABA and autism community to achieve better outcomes for people with autism. Our organization is led by expert clinicians and experienced professionals fully committed to the best experience for our clients and our team.

Job Summary:

The Insurance Collector supports the Operations of the company by performing activities involved in insurance management and accounts receivable management. This position works closely with the Insurance Manager, Finance and, as needed, interfaces with other staff members of the company to drive revenue and manage expenses for the company.


  • Effective follow-up on unpaid claims
  • Review Explanation of Benefits to ensure appropriate payment was received
  • Ability to resubmit and appeal claims to obtain correct payment
  • Notifies supervisor of any trends in denials or unpaid activities.
  • Prepares and maintains collection reports, taking appropriate action as necessary
  • Works in collaboration with the entire Practice as it relates to reimbursement questions

Minimum Requirements:

  • Excellent interpersonal skills
  • Ability to work in a professional and confidential capacity
  • Excellent verbal and written communication skills
  • Results oriented with ability to act with sense of urgency to meet client and operations needs

Technical Knowledge, Experience and Skill Requirements:

  • At least 1-2 years of previous experience in collection experience required.
  • Excellent oral and written communication and interpersonal skills required.
  • Excellent analytical skills required.
  • Ability to prioritize and multi-task a large work volume with a high level of efficiency and attention to detail
  • Strong knowledge of Microsoft Word/Excel/Outlook
  • Bachelor’s degree preferred

Abilities & Personal Characteristics Required:

  • Energetic and positive
  • Driven by results, “Get Stuff Done” attitude
  • Demonstrate integrity and empathy
  • Ability to act with sense of urgency to meet client and Operations needs and insurance timely requirements
  • Must work well in a team environment
  • Ability to learn new software systems

Benefits:  Autism Home Support Services has a competitive compensation package which includes Medical/Dental,Life Insurance,Short and Long Term Disability, 401K, and Paid Time Off.  


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